Effective Date: March 14, 2026 · Version 1.2
Welcome to BetterNest Kids. We take your family's privacy seriously — especially when it comes to children. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. BetterNest Kids is designed for families with children ages 5–17, and we are fully committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws.
Please read this policy carefully. By creating a BetterNest Kids account, you agree to the practices described here. If you have questions, contact us at support@evolve-180.com.
When a parent creates a BetterNest Kids account, we collect:
When signing in via Google or Apple, we receive your email address and display name from the provider. We do not access your Google/Apple account data beyond authentication.
When a parent adds a child to their BetterNest Kids family, we collect:
As children use BetterNest Kids, we collect and store:
If a parent enables the Ollie AI Coach feature for their child:
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Parent email, display name, Firebase UID |
| Providing the BetterNest Kids experience | Child name, date of birth, avatar, financial activity data |
| Age-appropriate content | Date of birth (to calculate age tier) |
| Ollie AI Coach conversations | Anonymized chat messages (opt-in only) |
| Customer support | Parent email, account information |
| Service improvements | Aggregated, anonymized usage patterns |
| Legal compliance | Consent records, account data |
We do not use children's information for marketing, advertising, or profiling purposes.
We share information only in these limited circumstances:
We use Firebase for Authentication and anonymized analytics. Firebase does not receive any child data except anonymized, non-identifying usage events. Firebase's privacy policy is available at firebase.google.com/support/privacy.
When you sign in with Google or Apple, your email is processed through their respective OAuth systems. See Google's privacy policy and Apple's privacy policy.
If a parent opts in to the Ollie AI Coach, anonymized conversation data is sent to our AI provider to generate educational responses. Before transmission, the child's name, date of birth, and any personally identifiable information are stripped. We have a data processing agreement that prohibits the provider from using conversation data to train their models.
We use Sentry to monitor app stability and fix crashes. Sentry receives crash reports, stack traces, and device information. It does not receive child names, dates of birth, or any PII. Sentry's privacy policy: sentry.io/privacy.
We do not sell, rent, or trade any personal information — including children's information — to third parties. We do not share data with advertisers, data brokers, or marketing companies.
We may disclose information if required by law, such as in response to a valid court order, subpoena, or government request, or to protect the safety of our users.
BetterNest Kids requires verifiable parental consent before any child data is collected. During the onboarding process, a parent must explicitly consent to our data collection practices before adding any child profiles.
By giving consent, a parent agrees to the collection and use of their child's name, date of birth, avatar selection, financial activity data, and Ollie AI Coach conversations (if separately enabled).
A parent may withdraw consent at any time by deleting the child's profile from the Settings screen, contacting us at support@evolve-180.com, or deleting the entire account. Withdrawing consent will result in the permanent deletion of the child's data. This action cannot be undone.
You can view all data associated with your child at any time within the app, including chore history, bucket balances, transaction records, and savings goals.
You can request a full export of your child's data by contacting us at support@evolve-180.com. We will provide the export within 30 days.
You can delete your child's profile and all associated data from the Settings screen or by contacting us. Upon deletion, all child profile information and financial activity data are permanently removed. This action is irreversible.
You may refuse further collection by deleting the child's profile. The app will no longer function for that child, but your parent account and other children's profiles will not be affected.
| Data Type | Retention Period |
|---|---|
| Parent account data | Until the parent deletes their account |
| Child profile data | Until the parent deletes the child's profile or account |
| Financial activity data | Until the parent deletes the child's profile or account |
| Ollie AI Coach chat history | On-device only (last 20 messages, encrypted). Never on our servers |
| Consent records | 3 years after account deletion (legal compliance) |
| Anonymized analytics | Retained indefinitely (not linked to any individual) |
| Device tokens | Until user logs out or token becomes invalid |
| Audit logs | 1 year for security monitoring, then deleted |
| Crash reports (Sentry) | Per Sentry's retention policy (default 90 days) |
When a parent requests deletion, we delete all associated personal data within 30 days, except where retention is required by law.
We implement industry-standard security measures to protect your family's data, including encryption in transit (TLS/HTTPS), encryption at rest (AES-256), Firebase Authentication with secure token-based sessions, role-based access controls, and infrastructure running on Google Cloud with SOC 2 and ISO 27001 certifications. Children do not have separate login credentials, reducing the attack surface.
While we take extensive measures to protect data, no system is 100% secure. If we become aware of a data breach, we will notify you promptly as required by law.
BetterNest Kids is designed specifically for use by children under parental supervision. We are committed to COPPA compliance: children do not create their own accounts, parental consent is required before collecting any child data, we collect only data necessary for the educational experience, we never use children's data for targeted advertising, community features do not expose children's identities, AI interactions are anonymized, and parents have full visibility and control over all child data and features.
We may update this Privacy Policy from time to time. We will update the effective date, increment the version number, and for material changes, notify parents via email or in-app notice. For changes affecting children's data practices, we will request renewed parental consent.
If you have questions about this Privacy Policy, want to exercise your parental rights, or have concerns about how we handle your family's data, contact us at support@evolve-180.com.
We aim to respond to all privacy inquiries within 5 business days.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out. We do not sell personal information. Contact us at support@evolve-180.com to exercise your rights.
BetterNest Kids is operated from the United States. If you are accessing the service from outside the United States, your data will be transferred to and stored in the United States. By using BetterNest Kids, you consent to this transfer.
This Privacy Policy is effective as of March 14, 2026 (Version 1.2).